Conversational AI and Customer Experience Summit Germany

Experience innovation redefined at the Conversational AI and Customer Experience Summit Germany, occurring on 5th & 6th November 2025 in Munich, Germany. This event brings together enterprise pioneers, generation leaders, and innovators to discover the following AI-driven customer engagement. Dive deep into the new trends which is shaping the destiny of consumer revenue via Conversational AI, automation, and human-AI collaboration. The summit is your ultimate gateway to knowledge on how Conversational AI is reworking business-client relationships. With keynotes, panel discussions, and networking periods, this event empowers professionals to harness AI’s complete potential in handling personalised and seamless consumer studies.

Organized By:

Altrusia, an international B2B event company based in Mumbai, is known for connecting technology with industries through world-class conferences that inspire growth, learning, and global collaboration.

Event Highlights:

• Human-AI Collaboration: Discover the balance between automation and empathy.
  
• Enterprise CAI: Learn agency-degree deployment strategies.
  
• Cross-Industry Applications: Explore success stories across sectors.
  
• Personalization & Insights: Harness statistics for tailored interactions.
  
• Future Innovations: Stay in advance of rising AI trends.
  

Why Attend?

• Connect with international leaders and AI innovators.
  
• Gain actionable insights into next-gen consumer experience strategies.
  
• Access distinctive startup and VC networking opportunities.
  
• Experience live product showcases and demos.
  
• Enhance your competencies through focused mastering sessions.
  

What To Expect

• Start-up booster platform.
  
• Intelligent event application.
  
• Great networking and learning opportunity.
  

Key Discussions

• Emerging trends in conversational AI.
  
• Regulatory and ethical considerations.
  
• Conversational AI strategies for multichannel engagement.
  
• Personalization and customer insights.
  
• Scaling customer support with AI.
  
• Measuring and success metrics.
  
• Human-AI collaboration.
  
• Scaling conversational AI for enterprise.
  
• Cross-industry applications.
  
• Future innovations and challenges.
  

Speakers

• Michael McTear, Emeritus Professor.
  
• Kris Headstrom, Head of UX/UI design and research.
  
• Giovanna B. Questioni, CCO/CTO | Board advisor.
  
• Jorg Schoba, Domain architect, artificial intelligence.
  
• Vasily Rodochenko, Software engineer.
  
• Fabian Kortekaas, Chief Experience Officer.
  
  
  Join us in Munich and be part of the AI revolution transforming customer experience worldwide!