Lottery CX Summit 2026

Join the Lottery CX Summit 2026 is a focused global conference, held from 3rd to 4th December 2026, in Vienna, Austria.  It brings operators, regulators, generation carriers, and different enterprise leaders to address today’s key demanding situations—including opposition from personal and gray-market operators, regulatory pressures, and moving client expectations—through insightful keynotes, expert panels, and networking opportunities. The event emphasises improving the purchaser experience (CX), enhancing player engagement and loyalty, navigating regulatory environments, and sharing strategic insights to help lotteries innovate and strengthen their marketplace positions. Attendees additionally gain from casual networking activities designed to foster relationship building and collaboration throughout the arena.

Organized By

Eventus International is a popular event organizer and expo company that brings together experts and creates a chance for reality.

Event Highlights

• Focused on lottery customer experience.
• Expert keynotes and panel discussions.
• Topics: player engagement, retention, regulation, innovation.
• High-level networking with lottery leaders.

Why Attend

• Learn the latest CX strategies in the lottery industry.
• Understand regulatory and market trends.
• Hear real-world case studies and insights.
• Connect with decision-makers and experts.

Benefits of This Event

• Improve player engagement and loyalty.
• Gain practical ideas for business growth.
• Build valuable industry connections.
• Stay competitive in a rapidly evolving lottery market.

Event Agenda

Day 1

• Registration and check-in
• Networking event with iGaming DACH, Lottery CX, and Player Protection in a relaxed setting

Day 2

• Morning registration
• Welcome / Chairman’s opening remarks
• Keynote speeches on industry trends and future direction
• Panel discussions on regulatory comparison & market strategy
• Discussions on identifying new products and lottery trends
• Topics like preventing unlicensed market entry
• Evening networking drinks with iGaming DACH, Lottery CX, and Player Protection

Lottery CX Summit 2026 wraps up by uniting lottery leaders to strengthen CX, innovation, and regulatory strategy.